1. Information We Collect

1.1. Information You Provide to Us

When using the Services, you may provide:

• Personal information: name, email address, phone number

• Business information: business name, website, industry

• Billing information: payment method details (processed securely by our payment processor)

• Account information: login credentials, support inquiries, submitted forms

We do not store full credit card details. All payments are handled securely by our payment processor (Stripe or equivalent).

1.2. Information Collected Automatically

When you use the Services, we may automatically collect:

• IP address

• Browser and device type

• Operating system

• Pages visited

• Time spent on the site

• Usage data within the platform

• Cookies and tracking technologies

This helps us improve platform performance and user experience.

1.3. Information from Third Parties

We may receive data from:

• Payment processors

• Analytics providers

• Advertising platforms

• Integration partners (e.g., CRM, email, automation tools)

This data is treated according to this Privacy Policy.

2. How We Use Your Information

We use your information to:

• Provide and maintain the Services

• Create and manage your account

• Process payments and renewals

• Send important notifications (billing, security, updates)

• Provide customer support

• Improve platform features and performance

• Personalize your user experience

• Send marketing or promotional communication (you may opt out)

We do not sell your personal information to third parties.

3. Cookies & Tracking

We use cookies and similar technologies to:

• Authenticate users

• Remember your preferences

• Analyze site traffic

• Improve performance

• Personalize content

You may disable cookies in your browser settings, but some features may not work properly.

4. How We Share Your Information

We may share information with:

4.1. Service Providers

Trusted partners who help us operate our business, including:

• Payment processors

• Hosting providers

• Email/SMS providers

• Analytics services

• Customer support tools

These providers are permitted to use data only as necessary to perform services on our behalf.

4.2. Legal Compliance

We may disclose data if required to:

• Comply with laws

• Respond to legal requests

• Protect our rights and security

• Prevent fraud or abuse

5. Data Security

We take security seriously and use technical and organizational measures to protect your data.

However, no online system is 100% secure.

Use the Services at your own risk and keep your login credentials confidential.

6. Data Retention

We retain your information only as long as necessary for:

• Providing the Services

• Complying with legal obligations

• Resolving disputes

• Enforcing agreements

You may request deletion at any time (see Section 10).

7. International Data Transfers

If you access the Services from outside the United States, your information may be transferred and processed in other countries with different data protection laws.

By using the Services, you consent to these transfers.

8. Children’s Privacy

Our Services are not directed to individuals under 18.

We do not knowingly collect data from children.

9. Your Rights

Depending on your country or region, you may have rights to:

Access your data

• Update or correct your data

• Request deletion

• Restrict processing

• Opt out of marketing

• Export your data

To exercise these rights, contact us at support@aesthetixmedia.com.

10. Data Deletion Requests

You may request that we delete your account and associated data.

Upon verification, we will remove all non-essential data, except information required for:

• Billing records

• Compliance

• Fraud prevention

11. Changes to This Privacy Policy

We may update this Policy at any time.

Changes will be posted on this page with a new “Last Updated” date.

Continued use of the Services after updates indicates acceptance of the revised Policy.